Protocols for COVID-19

As a regulated health profession, the office is open during the current lockdown.

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During the current conditions, we have implemented special protocols for all patients of Gentle Family Chiropractic.

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• A Covid-19 health survey will be emailed to you 12 hours before each appointment. This MUST be completed before your appointment. 

• Patients will be asked to wait in their car until they are waved in.

• Since we will not be able to social distance during your appointments, I will be wearing a surgical mask during your visit and as usual, be washing hands between every appointment. You are also required to wear a mask in accordance with Ontario guidelines.

• Patients must use provided hand sanitizer (or wash their hands) when they come in the office.

• Only debit, Visa, Mastercard, and e-transfers will be accepted at this time.  

• If you require a receipt. it will be emailed to you. Unfortunately, no paper receipts will be given at this time. I'm sorry for the inconvenience.

• Only one person at a time (in addition to myself) will be allowed in the adjustment room -- unless the appointment is for a baby or small child in which case one guardian needs to be present. 

• Any required forms will be completed online and submitted electronically: This includes new patient and reexamination forms. For now, consent forms are still to be signed in the office.
   

• To give time for disinfecting and to minimize activity in the office, appointments will be more spaced out.

• The chiropractic table, equipment, desks, pens, payment machine etc will be sanitized between each appointment.

• Doorknobs and the bathroom will be disinfected throughout the day.

• You may also be screened over the phone when booking your appointment.

• If multiple members of your family have appointments around the same time, only one family member can enter the office at a time.

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